Refund policy

Last updated: October 15, 2026

  Thank you for shopping with Top-Hitech. We want you to be happy with your purchase. If you are not, this policy
  explains how returns, exchanges, and refunds work.

  Returns
  You have 30 days from the date your order is delivered to request a return. The item must be unused, in its
  original packaging, with all tags attached. Contact us at joetaaylorr54@gmail.com with your order number to start
  a return.

  Return Shipping
  Unless the item arrived defective, damaged, or incorrect, the customer pays for return shipping. Use a trackable
  shipping method — we are not responsible for returns lost in transit.

  Damaged, Defective, or Incorrect Items
  Contact us within 48 hours of delivery with your order number and photos. We will arrange a replacement,
  correction, or full refund, including return shipping, at no cost to you.

  Refunds
  Once your return is received and inspected, approved refunds are processed to your original payment method within
  5-10 business days.

  Exchanges
  Available subject to availability — let us know when you contact us.

  Non-Returnable Items
  Gift cards and final-sale items are not eligible for return or refund.

  Contact Us
  Top-Hitech, Danielle Thorpe, 139 Ocean Avenue Ext, Apt 5, Santa Monica, CA 90402, United States.
  joetaaylorr54@gmail.com